
International Process Associate
2 days ago
**Job Title**: International Process Associate (Voice Process)
**Job Summary**:
Roles and Responsibilities:
- Handle international customer queries and complaints via phone.
- Provide accurate information and solutions to client issues
- Provide excellent customer service.
- Accurately process medical claims, ensuring timely and efficient resolution
- Collaborate with team members to resolve complex claim issues
- Maintain accurate records of client interactions and claims processed.
- Contribute for quality improvement and development of best practices.
Qualifications:
- Any Bachelor degree
- 0-2 years of experience in customer service or a related field
- Strong communication and interpersonal skills.
- Ability to work at US Shift basis with alternative saturdays.
- Proficiency in English (spoken and written)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 per month
Schedule:
- US shift
Supplemental Pay:
- Shift allowance
Shift availability:
- Night Shift (preferred)
Work Location: In person
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