Associate, Client Service

1 week ago

Mumbai Maharashtra, India Guidepoint Full time

**OVERVIEW**:
**At Guidepoint, we're the experts in finding expertise.**

Whatever it is that our clients need to know—we find the experts closest to the topic and facilitate a short-term consultation. Guidepoint's clients include many of the top Institutional Investors (including some of the largest hedge funds, private equity, and venture capital firms), Management Consultants (including 9 of the top 10 consulting firms), and Enterprise-level companies, and it's our job to help them gain the critical insights they'll need to make smarter business decisions. Whether they are looking to understand the market opportunity for a new product or the navigate unexpected shifts in the economic landscape, we're here to help guide them through it.

**Play a vital role in Guidepoint's success.**

The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today's economy.

**What You'll Do**:

- Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you're working on
- Screen experts for their suitability for specific client projects and create professional profiles for client consideration
- Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

**What You Have**:

- Bachelor's degree and strong academic record required- Willingness to do **night shift** between **5**:00pm to 1:30pm IST**
- Fluency in English is a must
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Effective time management and organizational skills
- Demonstrated ability to work both individually and as part of a team
- Ability to work in a fast-paced entrepreneurial environment

**What We Offer**:

- Competitive compensation
- Employee medical coverage
- Central office location
- Entrepreneurial environment, autonomy, and fast decisions
- Casual work environment

**About Guidepoint**

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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