IT Support

2 days ago

Chennai Tamil Nadu, India EIL Global Full time

Greetings,

We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations.

**Currently we are Hiring: IT Hardware & Desktop Support Engineers (Long-Term Contract) — Chennai**

We are currently looking for **IT Hardware & Desktop Support Engineers** for a long-term contract position based in **Chennai**.

**Minimum Qualifications**:

- **Educational Qualification**:

- **Bachelor’s Degree** in Computer-related discipline **with M.C.P. (Microsoft Certified Professional)** certification in Windows 2000/XP/Vista/7 and **minimum 1 year** of relevant experience
- OR
- **Diploma** in Computer-related discipline **with M.C.P. (Microsoft Certified Professional)** certification in Windows 2000/XP/Vista/7 and **minimum 3 years** of relevant experience

**Required Skills & Experience**:

- Trained on **Desktop, Portable, and Workstation** latest technologies — both hardware & software.
- Hands-on experience in **hardware installation and troubleshooting**.
- Capable of handling:

- **Network Interface Cards**:

- **Removable media devices** (SCSI/IDE/SATA/SAS)
- **Optical Drives** (Blue-ray/DVD-ROM/CD-ROM)
- **Tape Backup Units**:

- **RAID Setup** on PC
- Other associated peripherals.
- **Must own a two-wheeler (Bike)** or vehicle for commuting between client sites.
- **Daily ticket assignment**: 5-6 calls per day.
- Responsible for **collecting devices from warehouse** and visiting respective client sites for **onsite part replacement and issue resolution**.
- Must follow standard processes and documentation protocols for ticket closures and hardware replacements.

**Onboarding Details**:

- **Onsite Work Commencement**: From **9th June 2025**

**Location**:Chennai (Multiple sites within city)

**Job Types**: Full-time, Contractual / Temporary

Shift:

- Day shift

Work Days:

- Monday to Friday

Application Question(s):

- If shortlisted how soon u can join in?
- Mention your Current Monthly rate
- Mention your Expected Monthly rate
- Are you Ok and interested for the contract position?
- Do u have a Bike or vehicle?

**Education**:

- Diploma (preferred)

**Experience**:

- Computer hardware: 1 year (required)

**Location**:

- Chennai, Tamil Nadu (required)

Willingness to travel:

- 25% (required)

Work Location: In person

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