Customer Service Representative

2 days ago


Noida Uttar Pradesh, India Everactiv Full time

**Job Summary**:
**Key Responsibilities**:
**Inbound Calls**:

- Handle customer inquiries and provide appropriate solutions.
- Coordinate with other departments to resolve customer queries.
- Upsell relevant products after resolving customer concerns.

**Outbound Calls**:

- Conduct delivery feedback calls.
- Confirm Cash on Delivery (COD) orders.
- Investigate and verify reasons behind customer return requests.
- Maintain an accurate Excel record of all outbound call interactions.
- Address customer concerns received through social media platforms.

**Requirements**:

- Strong verbal and written communication skills.
- Ability to handle 70-100 calls per day.
- Proficiency in Microsoft Excel and other relevant tools.
- Customer-oriented mindset with problem-solving skills.
- Experience in customer service or a similar role preferred.

**Benefits**:

- Competitive salary package.
- Opportunities for growth and learning.
- Collaborative work environment.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

*Speak with the employer* +91 8471010043 / 9711209395

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person



  • Noida, Uttar Pradesh, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Noida, Uttar Pradesh, India KALP SOLUTIONS Full time

    We are looking for a dedicated Customer Service Representative to join our International Voice Process(Collection) team. This role involves handling incoming and outgoing calls from global customers, addressing their inquiries, complaints, and issues professionally and efficiently. **Key Responsibilities**: - Provide exceptional customer support via voice...


  • Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    Requirement Hiring for International Process (Excellent Communication Skills ) - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...


  • Noida, Uttar Pradesh, India Ansari Corporate Advisors Full time

    **About Company** A Leading Advisory Firm. Specialised in Auditing, Taxation, Data analysis, Business Incorporation, Accounting, Advisory, Liquidation, and VAT registration & de-registration **Location**: - Noida Sector 63 **Salary**: - 20,000 to 25,000 Per Month **Excellent Communication skills is a must.** **Requirement** - Proven customer support...


  • Noida, Uttar Pradesh, India Precise Infotech Solution Full time

    **Hiring Customer Service Representative - Noida Location** We are hiring **Customer Service Representatives** for our **Noida** office. **Job Details**: - **Location**: Noida (Work from Office) - **Qualification**: Undergraduate fresher can apply - **Salary**: Up to ₹35,000 per month - **Shifts**: Rotational shifts with rotational week off - **Working...


  • Noida, Uttar Pradesh, India Wipro Limited Full time

    **͏**: **Wipro HR Services India Pvt Ltd. is looking for a**Customer Service Representative** for our Human Resource Outsourcing Business into a B2B campaign** **Principal Responsibilities**: - Ensure timely and accurate service delivery at defined productivity levels - Build client & domain knowledge to be able to deliver a resolution on the first...


  • Noida, Uttar Pradesh, India Kareer Hubb Full time

    Profile : Customer support representative Location : Noida Salary :UPTO 34K 5 Days working (rotational shifts and off) Graduated / Undergraduates both can apply fresher / Experience both can apply Pay: ₹20,000.00 - ₹34,000.00 per month **Language**: - English (required) Work Location: In person Expected Start Date: 19/04/2025


  • Noida, Uttar Pradesh, India TEAMWORK SOLUTIONS Full time

    **Job Title: Customer Service Representative (US Blended Process)** **Location: Noida, India** **, Rotational Shifts** **Salary: Up to 50,000 INR per month + Lucrative Allowances** **Requirements**: - **Minimum 1 year of experience in US Voice Process within an international BPO setting.**: - Excellent communication skills in English (both verbal and...


  • Noida, Uttar Pradesh, India IENERGIZER IT SERVICE PRIVATE LIMITED Full time

    We are hiring for a Customer Support Executive role in Noida. Responsibilities: Handle customer queries via calls Ensure prompt resolution and customer satisfaction. Maintain accurate records of interactions. Collaborate with internal teams to resolve issues. Job Details: Salary: ₹40k-₹45k/month. Location: Noida. Rotational shifts. Cabs not provided....


  • Noida Sector 62, Noida, Uttar Pradesh, India ARME Consulting Full time

    **#Great opportunity for Fresher / Experience#** **Job Title**:Customer Service Representative** **Location**:Noida Sector 62** **Job Type**:Full-Time** **Salary - up to 15k** **Language Known - Professional English and Hindi** **Shift timing** **Any 9hrs - 6am to 7pm. ( girls )** **6am to 12pm. ( boys )** **Job Summary**: **Key Responsibilities**: -...