Customer Service Representative
16 hours ago
**About Company**
A Leading Advisory Firm. Specialised in Auditing, Taxation, Data analysis, Business Incorporation, Accounting, Advisory, Liquidation, and VAT registration & de-registration
**Location**:
- Noida Sector 63
**Salary**:
- 20,000 to 25,000 Per Month
**Excellent Communication skills is a must.**
**Requirement**
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
**Roles & Responsibilities**
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Application Question(s):
- Rate yourself in English communication skills out of 10.
**Language**:
- English (required)
**Location**:
- Noida, Uttar Pradesh (required)
Application Deadline: 19/04/2025
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