Customer Care Executive

2 weeks ago

Mumbai Maharashtra, India Vibrantzz Management Services Full time

Currently hiring for **International Customer Service Executives**.

**Location: Mumbai**

**Industry: Business Process Outsourcing (BPO)**

**Qualifications needed:

- **
- HSC Fresher and experienced in Customer Service can apply.
- Graduate Freshers and experienced in Customer Service can apply.
- Excellent Communication needed - **English.**:

- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Customer service experience would be an advantage, but not mandatory, if Fresher good communication is needed.

**Shifts:

- **
- US - 05:30pm to 10:30am any 9 hours working
- UK - 11:30am to 03:00am any 9 hours working
- AUSTRALIA - 03:00pm to 03:00am any 9 hours working

**Salary:

- **
- **Freshers**:

- **14k** to **25k **+ incentives depending on communications.
- **Experienced**:

- **25k **to **35k **+ incentives depending on last drawn, experience and communication.

**Responsibilities:

- **
- Providing information about products and services
- Resolving customer complaints and issues
- Escalating complex queries to the appropriate department
- Maintaining a high level of professionalism and customer satisfaction

**How to Apply**:

- **Regard,**_
- **Shawn Pinto**_
- **Vibrantzz Management Services.**_

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

**Speak with the employer**
+91 8369871512

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