Customer Care

Responsibilities: 2. Handle customer complaints and escalations with empathy and professionalism, striving to resolve issues to the customer's satisfaction while adhering to company policies and procedures. 3. Provide product information, recommendations, and assistance with order placement, tracking, and returns. 4. Collaborate with cross-functional teams...

Our Product InnovationsSales OutsourcingStrategies for OutreachMarket TrendsTeam Management Team Management **10 Roles and Responsibilities of Customer Care Executive in a BPO**This post explains what it means to be a Customer Service Associate. Find out the roles and responsibilities of a Customer Care Executive in a BPO. July 19, 20235 MinutesTooba...

Customer care executive International Calling Customer Care support service 24 7 Shift Rotational International Voice Process Email Support International BPO

Job SummaryWe are seeking an experienced and motivated Senior Telecaller to join our dynamic team. The ideal candidate will be responsible for handling patient inquiries, providing treatment information, and supporting conversions through follow-ups. This role also involves guiding junior telecallers and ensuring smooth communication with clients.Key...

According to a typical Customer Care Officer job description, the primary roles of a customer care executive in a BPO are as follows. - Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image...

**We are Hiring!!!** **Designation**: Customer Care Representative **Process**: Voice process **Role**: Program Co-ordinator or Lead Generator **Industry Type**: Customer care / Call Centre / ITES **Location**: Mount Road, Chennai **Salary**: INR 1,50,000 - 2,50,000 P.A + Incentives and increment based on consistent performance **Languages**: Tamil,...

**We are Hiring For Customer Support or Care Executive** **Location : Chetpet** **Shift : Regular** **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. -...

We are hiring for a Customer Care Executive Location - Chennai Qualifications : Minimum Graduate (any discipline). **Salary**: upto 2.4 Lakhs PA Experience: 0-2 years of experience in customer service, #preferably in logistics/courier/transportation sector. Freshers with good communication skills may also apply. **Job Types**: Full-time, Fresher Pay:...

We are urgently Hiring for **Customer Care Executive** for our Company in chennai vadapalani Qualification : Any Degree Experience : 0-1 years **Salary : 15000-20000 +20k incentives** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule **Education**: - Bachelor's (preferred) Work Location: In person

**Customer service management**: Overseeing the customer service process, managing a team of representatives, and monitoring their work - **Problem-solving**: Solving customer problems and questions, and providing workable answers - **Technical troubleshooting**: Diagnosing the root cause of technical issues and guiding customers through solutions Pay: From...