Legal Associate

2 days ago


Bengaluru Karnataka, India Whatfix Full time

**Who are we?**

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations. The company has five offices globally in the US, India, UK, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.

“Hustle Mode ON” is the motto we live by.
- Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.
- With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.
- Recognized by Gartner as a 'Global Market Leader' in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500 and recognized as Great Place to Work 2021-2022
- Our Customer centricity is evident from a Customer rating of 4.7+ on platforms like G2 Crowd & Gartner Peer Insights
- This is what our investors have to say - SoftBank || Sequoia || Cisco || Eight Roads

We’re looking for detail-oriented, business-friendly legal counsels to join our Legal team at Whatfix, a fast-growing SaaS company. In this role, you will be responsible for supporting the end-to-end contract lifecycle, reviewing and drafting a variety of commercial agreements, and working closely with Sales, Procurement, and other cross-functional teams to ensure timely and compliant contract execution.

This is an excellent opportunity for someone with a strong interest in technology law, contract negotiation, and legal operations to contribute to a growing legal function in a dynamic, tech-driven environment.

**What will you get to do?**
- Draft, review, and negotiate a wide range of commercial agreements, including NDAs, SaaS subscription agreements, vendor contracts, DPAs, and partner agreements.
- Coordinate with internal stakeholders (Sales, Finance, Procurement, Security, etc.) to ensure alignment on contract terms and risk mitigation.
- Assist in managing the contract lifecycle using contract management tools (CLM), including contract tracking, template maintenance, and repository updates.
- Identify and escalate legal and business risks as appropriate, providing clear recommendations to internal stakeholders.
- Draft legal notices
- Support legal process improvements and documentation standardization initiatives.
- Help maintain and update the legal team’s contract templates, clause libraries, and negotiation playbooks.
- Monitor compliance with internal policies and contractual obligations post-signature, as needed.
- Stay up-to-date with relevant laws and regulations affecting SaaS contracts and commercial practices.

**What you should have?**
- LLB degree;
- 2-8 years of experience (hiring for multiple levels) in a legal, contracts, or commercial operations role—preferably at a tech or SaaS company.
- Strong understanding of contract structures and typical SaaS contract terms.
- Savvy with legal verbiage, interpretation skills, negotiation and drafting skills.
- Familiarity with data privacy and information security concepts (e.g., GDPR, SOC 2, DPAs) is a plus.
- Excellent attention to detail, organizational, and communication skills.
- Ability to manage multiple projects in a fast-paced environment with mínimal supervision.
- Experience with CLM tools and basic legal tech platforms is desirable.
- Collaborative & proactive mindset.
- Highest level of proficiency in English.
- Flexibility to work and close matters within assigned timelines

Past work experience with a global organization is a plus.
- (1) you have prior contracting experience in IT, ITES, technology contracts, software licenses, SAAS or AI; and,_
- (2) if you are willing to support multiple regions globally, with flexibility to accommodate different time zones and work collaboratively with international teams as needed._

**Perks & Benefits (India)**
- Best-in-class medical insurance coverage
- Free lunch & dinner buffet
- Doorstep cab drop facility
- Scope to represent Whatfix at global events

Please Note:

- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail

Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;

**We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.


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