Systems Administrator

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**

Your Role and Responsibilities:
As Storage Administrator, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.

If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

**Responsibilities**:
Provide L2 level Storage Management services and product support for various Storage boxes like DS4000/5000/8000, V7000 and XIV, SVC supported storage solutions across various accounts

Maintain and Lead various storage solutions. Provide L2 Level technical support, guidance and direction for products supported

Analyze and resolve called out problems. Ensure integrity of supported environment

Actively and pre-emptively figure out possible faults and causes by the execution of pre-determined health and operational checks

Handle and resolve problems identified by sys admins or monitoring software. Work with change and problem management tools. Hardware /software fault detection and vendor liaison

**Required Technical and Professional Expertise**
- Thorough understanding of highly-available enterprise-class Storage Area Networks (SAN) and Network Attached Storage (NAS) including Fiber Channel (FC) and Internet Protocol (IP) networking and connected storage arrays.
- Management, maintenance, and support of data storage solutions especially including EMC VMAX / Symmetrix and NetApp FAS clusters
- Plan, coordinate and upgrade components of the SAN/NAS/TSM as needed with software, hardware and microcode upgrades
- Communicate well with clients/customers, 3rd parties such as support and supply vendors, internal stakeholders and team, etc.
- Design, implement, maintain, and troubleshoot storage and database replication solutions such as EMC SRDF, NetApp SnapMirror, Oracle DataGuard and GoldenGate, etc.
- Incorporate storage replication into Disaster Recovery (DR) solutions
- Provide guidance to subordinate level group personnel on a daily basis, scrum, sprint, etc.
- Engage on technical level discussions around data center solutions and storage integration
- Design, implement, and manage integrations between internal and external solutions, as well as storage-related monitoring solutions
- Handle storage provisioning tasks, for example, end user requests, creation of volumes, mapping and ensuring storage availability at the operating system, storage performance analysis, troubleshooting, storage capacity management and planning
- Monitor for errors, hardware failures, optimization, capacity, and performance of storage arrays and associated networking to ensure and restore normal operations
- Maintain the fiber channel switches and SAN configurations, especially Brocade-compatible, by ensuring that software and firmware are in keeping with the latest needs of an organization
- Provide on-call support and implementation after-hours on a rotating basis
- Think and act like a Site Reliability Engineer (SRE) as the environment relates to storage and depends on storage
- Experience in finance and banking sectors is a plus

**Preferred Technical and Professional Experience**
- Thorough understanding of highly-available enterprise-class Storage Area Networks (SAN) and Network Attached Storage (NAS) including Fiber Channel (FC) and Internet Protocol (IP) networking and connected storage arrays.
- Management, maintenance, and support of data storage solutions especially including EMC VMAX / Symmetrix and NetApp FAS clusters
- Plan, coordinate and upgrade components of the SAN/NAS/TSM as needed with software, hardware and microcode upgrades
- Communicate well with clients/customers, 3rd parties such as support and supply vendors, internal stakeholders and team, etc.
- Design, implement, maintain, and troubleshoot storage and database replication solutions such as EMC SRDF, NetApp SnapMirror, Oracle DataGuard and GoldenGate, etc.
- Incorporate storage replication into Disaster Recovery (DR) solutions
- Provide guidance to subordinate level group personne