Client Relationship Officer

3 days ago

Calicut, India SUNNYDAY SOLAR Full time

As we continue to expand our operations, we are actively seeking a motivated and enthusiastic individual to join our team as a Client Relation Officer. If you are passionate about fostering client relationships, possess excellent communication skills, and thrive in a dynamic environment, we encourage you to apply.

**Responsibilities**:

- Initiate outbound calls to prospective clients, introducing Sunnyday Solar and its comprehensive range of solar solutions.
- Cultivate and maintain strong relationships with existing clients through regular follow-up calls.
- Understand clients' requirements and provide relevant information on our solar products and services.
- Serve as a liaison between clients and internal teams to ensure seamless communication and swift problem resolution.
- Maintain accurate records of client interactions in the CRM system.
- Achieve or surpass daily, weekly, and monthly targets for client engagement and lead generation.
- Collaborate closely with the sales and marketing teams to optimize campaigns and promotions.

**Qualifications**:

- Prior experience in tele-marketing, customer service, or a related field.
- Exceptional verbal communication and active listening skills.
- Ability to establish rapport quickly and effectively.
- Strong organizational and time-management capabilities.
- Results-driven with a focus on meeting targets.
- Familiarity with CRM software and basic computer proficiency.

**Benefits**:

- Competitive salary with performance-based bonuses.
- Comprehensive training and continuous professional development opportunities.
- Potential for career advancement within a rapidly growing solar energy company.
- Supportive and collaborative team environment.

**How to Apply**:
**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Kozhikode, Kerala (required)

Ability to Relocate:

- Kozhikode, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7559000032

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