Client Relationship Officer

2 days ago


Calicut Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time

**Job Title**: Client Relationship officer
**Salary**: ₹15,000 - ₹25,000 per month
**Employment Type**: Full-Time
**Gender Preference**: Female
**Experience Required**: 1-2 Years

**About the Role**

We are looking for a proactive and client-focused Client Relationship officer to build strong, lasting relationships and drive customer satisfaction. If you have a passion for problem-solving, excellent communication skills, and an eagerness to grow in client relationship management, this role could be the right fit for you

**Key Responsibilities**
- Act as the primary point of contact for assigned clients, ensuring long-term engagement and satisfaction.
- Understand client requirements and support smooth onboarding, adoption, and usage of services/products.
- Address client queries, troubleshoot issues, and provide timely resolutions with professionalism.
- Prepare and present reports, dashboards, and presentations using **MS Excel & PowerPoint**.
- Collaborate with cross-functional teams to deliver seamless client experiences and drive retention.
- Consistently achieve and exceed success KPIs and performance goals.

**Requirements**:

- 1-2 years of experience in **Client Success / Client Relationship Management / Account Management**.
- Strong English communication skills (both verbal & written).
- Proficiency in **MS Excel & PowerPoint**.
- Customer-focused, performance-driven, and professional in approach.
- Excellent organizational and multitasking abilities.

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

- do you have experience with Ms excel

**Language**:

- English (required)

Work Location: Remote



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