Client Relationship Officer
2 days ago
**Job Title**: Client Relationship officer
**Salary**: ₹15,000 - ₹25,000 per month
**Employment Type**: Full-Time
**Gender Preference**: Female
**Experience Required**: 1-2 Years
**About the Role**
We are looking for a proactive and client-focused Client Relationship officer to build strong, lasting relationships and drive customer satisfaction. If you have a passion for problem-solving, excellent communication skills, and an eagerness to grow in client relationship management, this role could be the right fit for you
**Key Responsibilities**
- Act as the primary point of contact for assigned clients, ensuring long-term engagement and satisfaction.
- Understand client requirements and support smooth onboarding, adoption, and usage of services/products.
- Address client queries, troubleshoot issues, and provide timely resolutions with professionalism.
- Prepare and present reports, dashboards, and presentations using **MS Excel & PowerPoint**.
- Collaborate with cross-functional teams to deliver seamless client experiences and drive retention.
- Consistently achieve and exceed success KPIs and performance goals.
**Requirements**:
- 1-2 years of experience in **Client Success / Client Relationship Management / Account Management**.
- Strong English communication skills (both verbal & written).
- Proficiency in **MS Excel & PowerPoint**.
- Customer-focused, performance-driven, and professional in approach.
- Excellent organizational and multitasking abilities.
Pay: ₹15,000.00 - ₹25,000.00 per month
Application Question(s):
- do you have experience with Ms excel
**Language**:
- English (required)
Work Location: Remote
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