International Voice Process

1 week ago

Ahmedabad, India Medusind Full time

Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable.
- Understand the client requirements and specifications of the project
- Ensure that the deliverable to the client adhere to the quality standards
- Outbound calls to insurances for claim status and eligibility verification
- Denial documentation and taking further action
- Calling the insurance carriers based on the appointment received by the clients and to get the status of the unpaid claims
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.)
- Maintain the individual daily logs
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting
- Assist team members to achieve shared goals
- Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided company’s quality system and policies.

**Skills**:

- Good communication skill
- 1+ year experience in USA AR calling experience
- Experience in medical billing & accounts receivables in US healthcare
- Ready to work in night shift
- Preferably having knowledge of Patient Calling

Regards,

Bharani

9940042695

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Education**:

- Diploma (preferred)

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