International Voice Process

1 day ago

Ahmedabad, India Atop Consultants Full time

**Job description**

**Customer Service Executive - Job Duties (International Voice Process US and UK)**:

- **Responsible for Taking inbound calls from customers in US and UK**
- Learn and practice on existing and new products offered
- Thoroughly Learn functions of software and products offered to customers
- Co-ordinate with other departments to resolve customer queries and fulfil needs
- Complete all assigned customer tickets timely and ensure customer satisfaction
- Documentation of cases on the Portal and other efficiently use tools like - Word, Power Point and Excel

**Benefits**: Night Shift Allowance, Meal Allowance, Transport Allowance, Overtime, Performance Bonus, Paid Leaves

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹50,000.00 per month

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

**Speak with the employer**
+91 9558825808

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