International Voice Process

7 hours ago

Ahmedabad Gujarat, India Devdort Full time

**Job Title**: Voice Process Executive
**Location**: Ahmedabad, Gujarat
**Type**: Full Time

**Role Overview**
As a Voice Process Executive, you will interact with customers over the phone to address inquiries, resolve issues, and provide accurate product or service information. You will ensure customer satisfaction through professional, courteous, and solution-oriented communication.

**Key Responsibilities**
- Handle inbound and outbound customer calls with professionalism
- Resolve queries promptly and empathetically
- Maintain call quality standards and ensure customer delight

**Eligibility Criteria**
- Minimum qualification: High School Diploma or equivalent
- Freshers are welcome; prior experience in a voice process or customer service (minimum 1 year) preferred
- Excellent verbal English communication skills with clear pronunciation
- Basic computer knowledge and listening skills
- Willingness to work in rotational shifts including weekends and night shifts

**Salary**: ₹24,000 - ₹38,000 CTC per month (based on interview & experience)

**Perks and Benefits**
- Provident Fund
- One-way cab facility (for night shifts)
- Shift allowance
- Insurance coverage

**Language Requirement**: English (Proficient)

**Job Types**: Full-time, Permanent

Pay: ₹24,000.00 - ₹38,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- Are you comfortable to work in rotational shifts & rotational week offs?
- What is Your Current CTC?

**Location**:

- Ahmedabad, Gujarat (required)

Work Location: In person

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