International Voice Process

7 days ago

Ahmedabad, India Medusind Solutions Full time

**Minimum Qualification**:

- Any Graduation except Engineering and Computer science

**Roles & Responsibilities**
- Outbound calls to insurances for claim status and eligibility verificationDenial documentation and further actionCalling the insurance carriers based on the appointment received by the clients.
- Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
- Calling insurance companies to get the status of the unpaid claims.
- Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.Maintain the individual daily logs.Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
- Work cohesively in a team setting. Assist team members to achieve shared goals.Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies
- Communication / Issue escalation to seniors if there is any in a timely manner
- Punctuality is expected all the time

**Experience**
- 0-3 months in any international call center. Minimum typing speed of 35 WPM
- Freshers can also apply
- Basic knowledge of MS Office - Preparing spreadsheets and documents
- Good Communication skills - must be able to fluently converse in English.
- Must have a neutral accent

Contact:
HR Jugisha - 9789963839

**Salary**: ₹200,000.00 - ₹300,000.00 per year

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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