International Voice Process

9 hours ago

Ahmedabad, India Atop Consultants Full time

**Work From Office* Ahmedabad Location**

This is not a sales profile. No targets. This is a pure inbound customer service profile. Customer satisfaction is the key deliverable. This is a work from Office job. No remote work.

The budget is up to Rs 50,000 per month depending on the last drawn salary, experience, and communication skills

Graduates preferred. Minimum 1 year experience in International voice process desirable.

Rotational shifts and 2 days off, 5 days working. The shift timings are given below:

- 8am to 5pm
- 11am to 8pm
- 4pm to 12am
- 7pm to 4am
- 11pm to 8am

**Job description**

**Customer Service Executive - Job Duties (International Voice Process US and UK)**
- Responsible for Taking inbound calls from customers in US and UK
- Learn and practice on existing and new products offered
- Thoroughly Learn functions of software and products offered to customers
- Co-ordinate with other departments to resolve customer queries and fulfil needs
- Complete all assigned customer tickets timely and ensure customer satisfaction
- Documentation of cases on the Portal and other efficiently use tools like - Word, Power Point and Excel

**Benefits**: Night Shift Allowance, Meal Allowance, Transport Allowance, Overtime, Performance Bonus, Paid Leaves

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹40,000.00 - ₹55,000.00 per month

Schedule:

- Evening shift
- Flexible shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Ability to commute/relocate:

- Ahmedabad, Ahmedabad - 380058, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- International BPO: 1 year (preferred)

**Language**:

- English (required)

*Speak with the employer*
+91-XXXXXXXXXX

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹55,000.00 per month

Schedule:

- Rotational shift
- US shift

Ability to commute/relocate:

- Ahmedabad, Ahmedabad - 380058, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- International Voice Process: 2 years (required)

**Language**:

- English (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

  • International Voice Process

    5 days ago

    Ahmedabad, India INDOCS.VA.LLP Full time

    Only females are preffered - Lead generators - UK Sales Executives - English Truecaller Age critearea - DOB not above 1986. Client Relationship II Lead Generation II Cold Calling Good english UK SHIFT Qualifications Skills - Fluent English (compulsory) Education - Minimum 12th Pass Experience - 0 to 3 Years’ ( sales experience Or International...

  • International Voice Process

    5 days ago

    Ahmedabad, India Infinnity Solution Full time

    **Roles and Responsibilities**: - Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management - Lead generation on Potential Chats - Maintain and track all customer records as per the process - Ensure all the queries and issues are resolved to the satisfaction of the customer - Customer Relationship...

  • Voice Process Specialist

    21 hours ago

    Ahmedabad, Gujarat, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Title: Voice Process AssociateWe are seeking experienced and energetic professionals to support our clients in the voice process industry. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key...

  • International Voice Process

    5 days ago

    Ahmedabad, Gujarat, India Xceltec Interactive Pvt ltd Full time

    Responsibilities - Handle outbound client calls regarding product/service inquiries and issues - Provide accurate information and assistance to customers - Resolve client queries in a professional manner - Maintain client records and update information in the system - Identify and escalate priority issues to the appropriate team - Achieve individual and team...

  • International Voice Process

    4 days ago

    Ahmedabad, India Intelligent Medical Billing Solutions Full time

    Industry Type Analytics / KPO / Research Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations Employment Type: - full Time, Permanent Education: - Any Graduate in Any Specialization Should have very good communication skills in English Should have Good Knowledge & Expertise in US healthcare medical terms. Knowledge of insurance...

  • Urgent Hiring for International Voice Process

    1 day ago

    Bopal, Ahmedabad, Gujarat, India Mangalam Information Technologies Pvt Ltd Full time

    **Company Details**: **Mangalam Information Technologies Private Limited an ISO 27001:2013 certified company** Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join...

  • International Voice Process Lead

    21 hours ago

    Ahmedabad, Gujarat, India beBeeLeadership Full time ₹ 1,00,00,000 - ₹ 1,80,00,000

    Leadership OpportunityWe are seeking a seasoned professional to spearhead our International Voice Process team. As a key member of our organization, you will be responsible for driving continuous improvement in transaction quality and delivery.Key Responsibilities:Develop strategies to enhance Transaction Quality and DeliveryManage Call Quality & Client...

  • Urgent Hiring for Voice Process

    2 days ago

    Ahmedabad, India Mangalam Information Technologies Pvt. Ltd. Full time

    About the company: - Mangalam Information Technologies is a leading Business Process Management and IT Company having presence in USA and India offering wide range of outsourcing services to the international fortune 500 companies requires talented individuals to join the team. We are expertise in Healthcare Database Management, Data Processing and Data...

  • International Voice/non Voice Process

    5 days ago

    Ahmedabad, India krutika Full time

    **Customer Support Representation** **- **Hiring for voice/Non voice process - Rotational Shifts and Night Shift - 5 days working with 2 rotational week off - SALARY - 15,000 to 30,000 on hand + Incentives - Should be resident in Ahmedabad - **Graduation preferred** **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 -...

  • International Bpo Voice Process

    5 days ago

    Ahmedabad, Gujarat, India Trikon Pty Ltd Full time

    _We are located at The First, Vastrapur. _**Shift times are 3:20 AM to 12:30 PM IST.**_ **The Role**: - Close Warm & Cold leads over the phone. - Book appointments for BDM's based in Australia. - Qualifying the customers based on criteria provided by company. - Overcome objections with quality conversations. - Provide recommendations to meet the needs of...