Client Servicing
4 days ago
Developing and maintaining healthy relationship with existing clients.
- Ability to get work done from the designers.
- Creative skills for developing presentation to the clients about ideas and concepts.
- Knowledge about advertising and marketing industry.
- Handling Queries efficiently on mails, phones and in meetings.
- Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
- Attending to clients' complaints and undertaking steps for effectively resolving them.
- Interacting with the customers to gather their feedback regarding the product satisfaction.
- Generating client reports.
- Client service executives must have strong judgment and decision-making skills as well
- In addition, they should have strong leadership skills, be self-directed and be able to multitask.
- Should be proficient with computers and software spreadsheet programs such as Microsoft Excel.
- Experience from same industry would be an advantage.
- Should be keen on learning
- Good at research and competition analysis
- Bachelor/Master of Arts ( commerce, Mass Communication, journalism and advertising etc)
- Or Equivalent Diploma.
**Salary**: ₹240,000.00 - ₹600,000.00 per year
Schedule:
- Day shift
**Experience**:
- total work: 5 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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