Ciel/sel/27183: Am Process Trainer

5 days ago


Bengaluru, India CIEL HR Services Full time

1. Identify, mentor and coach members of the training team to achieve high levels of performance.
2. Working with and across multiple stakeholders and partners to:
a) Execute the CC vision without compromising the status quo
b) Ensure smooth transition of knowledge to all required resources.
c) Be able to ensure that training and knowledge dissemination timelines are met.
3. Monitor the KPIs with each training team contributor and ensure that individuals achieve the best in
class scores across time tranches.
4. Creating content such as modules assessments, learning plans, enrolments and sessions,
uploading of courses, documents and other learning related material etc.
5. Ensuring the periodic monitoring of course content to ensure relevance.
6. Managing reporting, MIS, tracking and database management of all LMS related activities.
7. Monitor and ensure adherence to SLAs and TATs.
8. Keep upskilling oneself to meet the daily challenges that one needs to face



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