Sales Co-ordinator

6 days ago

Noida, India Howard Hospitality & Wellness Full time

Job Description
- Processes reservations by mail, telephone or central reservation systems referral.
- Processes reservations from hotels and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Knows the selling status, rates, and benefits of all packagesplans.
- Knows the creditpolicy of the hotel and how to code each reservation.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Determines room ratesbased on the selling tactics of the hotel.
- Prepares letters of confirmation.
- Communicatesreservation information to the front desk.
- Processes cancellations and modifications and promptly relays this information to the front desk.
- Understands the hotel's policy on guaranteed reservationsand no-shows.
- Processes advance deposits on reservations.
- Helps develop room revenue and occupancyforecasts.
- Monitors advances deposit requirements.
- Handles daily correspondence. Responds to inquires and makes reservations as needed.
- Makes sure that files are kept up to date.
- Maintains a clean and neat appearance and work area at all times.
- Promotes goodwillby beings courteous, friendly, and helpful to guests, mangers, and fellow employees.
- Getting information about areas of interest in order to target more clients in particular seasons.
- Making arrangements for clients travel programs.
- Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy.
- Willing to undertake any reasonable request made by management.

**PREREQUISITES**:
**Education**:
High school graduate or equivalent. Must speak, read. Write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests whovisits the hotel.

**Experience**:
Previous hotel-related experience desired. Experience in Hotel softwareand their functionalities.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Cell phone reimbursement

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift
- Morning shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- hotel reservation: 1 year (required)

**Speak with the employer**
+91 9520886058

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