Field Operations Executive

2 weeks ago

Katraj Pune Maharashtra, India YEWALE AMRUTTULYA PVT. LTD. Full time

**Key Responsibilities**:
**1) Daily Franchisee Outlet Visits**:

- Conduct regular visits to assigned franchisee outlets to monitor day-to-day operations.
- Ensure adherence to company standards and operational procedures at each outlet.

**2) Implementation of New SOPs & Processes**:

- Support and oversee the implementation of new Standard Operating Procedures (SOPs) and operational processes at franchisee locations.
- Provide guidance and training to franchisees to ensure smooth implementation and compliance.

**3) Field Audits**:

- Perform detailed audits at franchisee outlets to assess compliance with operational guidelines, quality standards, and regulatory requirements.
- Identify areas for improvement and work closely with franchisees to resolve discrepancies.

**4) Franchisee Complaint Handling**:

- Act as the primary point of contact for franchisee complaints and concerns.
- Investigate complaints, resolve issues, and provide solutions in a timely and professional manner.

**5) Reporting and Documentation**:

- Maintain accurate records of all visits, audits, and franchisee interactions.

**Qualifications and Skills**:

- Any Graduate can apply
- Min. 1 year of experience in Field Work/ Field Operations.
- Strong communication and interpersonal skills.

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹24,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

License/Certification:

- Driving Licence (preferred)

Work Location: In person

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