E-commerce Executive

3 days ago


Gurugram Haryana, India JS ASSOCIATES Full time

An e-commerce executive is responsible for managing and optimizing a company's online sales and marketing strategies. This includes developing and executing campaigns, analyzing customer behavior, and ensuring a smooth online shopping experience. They also oversee website management, product listings, order fulfillment, and customer service within the e-commerce platform. Key Responsibilities:

- **Developing and executing marketing campaigns**: Creating and implementing strategies to drive traffic, increase sales, and improve customer engagement.
- **Managing product listings and website content**: Ensuring accuracy, appeal, and consistency of product information, descriptions, and pricing.
- **Analyzing customer behavior and market trends**: Identifying growth opportunities and areas for improvement based on data analysis.
- **Monitoring website performance and troubleshooting issues**: Maintaining website functionality and addressing technical problems.
- **Coordinating with other departments**: Collaborating with sales, marketing, customer service, and logistics teams to ensure smooth operations.
- **Managing inventory and order fulfillment**: Ensuring product availability, timely order processing, and efficient shipping.
- **Providing customer support**: Responding to customer inquiries, resolving complaints, and managing returns and exchanges.
- **Tracking and reporting e-commerce performance**: Analyzing key metrics like sales, conversion rates, and ROI on marketing campaigns.
- **Staying up-to-date with industry trends**: Monitoring competitor activities and adapting strategies accordingly.
- **Managing relationships with vendors and platforms**: Ensuring smooth operations with third-party providers.

Contact - 9310699721

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person



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