Chat Support Executive

1 day ago


New Town Kolkata West Bengal, India G&R Management Consultancy Pvt Ltd Full time

Responsibilities

Manage inbound/ outbound calls or chats in a timely manner.

Follow communication “scripts” when handling different topics.

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Build sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations in our call center database in a comprehensible way.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,500.00 - ₹18,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 8533821654



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