Customer Support Executive

7 days ago

New Town Kolkata West Bengal, India 10xgrowthaccelerator Full time

**Customer Support Executive - International Voice/Chat (Contractual)**

**Location**: DLF Phase 1 / Kolkata (Work from Office)

**Shifts**: Evening & Night (Rotational)
**Working Days**: 5-6 days/week
**Cab Facility**: Provided (Pickup & Drop for night shifts)

**Role Overview**

We are looking for motivated individuals to join the **Sainsbury International Process** as Customer Support Executives. The role involves handling customer queries through voice and chat channels, ensuring timely resolutions, and delivering a professional support experience.

**Eligibility & Requirements**
- **Education**: Graduate (any stream)
- **Experience**:

- **Fresher**: Allowed (Contractual role)
- **Experienced**: Minimum 1 year in International BPO / Customer Support (Voice/Chat)
- **Skills**: Excellent spoken and written English; good grammar, pronunciation, and customer handling skills

**Compensation**
- **Fresher (Contractual)**:

- CTC: ₹2 LPA
- In-hand: ₹17,400/month
- **Experienced**:

- CTC: ₹3.4 LPA
- In-hand: ₹22,000/month
- **Additional Benefits**:

- Performance Bonus: Up to ₹2,000/month
- Travel Allowance: ₹1,400/month
- Cab Facility: Available for night shifts

**Interview Process**
- HR Screening - Voice, Grammar & Accent check
- Functional Round - Mock Call/Chat handling
- AMCAT Test - Minimum qualifying score: 58
- Final Operations Round

**Job Type**: Contractual / Temporary
Contract length: 4 months

Pay: ₹17,500.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- New Town, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Location**:

- New Town, Kolkata, West Bengal (required)

Work Location: In person

  • Customer Support Executive

    1 week ago

    New Town, Kolkata, West Bengal, India Raj Nandani Life Science Private Limited Full time

    **Post - Customer Support Executive** **Salary - up to 20k** **Contact - 7005432236** **#No_Target** **#Only_Day_Shift** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service...

  • Customer Support Executive

    4 days ago

    New Town, Kolkata, West Bengal, India Upskill Academy Full time ₹ 2,08,800 - ₹ 2,40,000 per year

    Customer Support Executive (CONTRACTUAL)About the RoleWe are hiring Customer Support Executives for the Sainsbury International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and chat support environment.Key ResponsibilitiesHandle customer queries via voice and chat...

  • Customer Support Executive

    4 days ago

    New Town, Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Customer Support Executive (Contractual )Location: KolkataPay: ₹17,000 – ₹17,400/month (In-hand)Contract Duration: 4 Months.About the RoleWe are hiring Customer Support Executives for the Sainsbury International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and chat...

  • Customer Support Executive

    4 days ago

    New Town, Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 2,04,000 - ₹ 2,16,000 per year

    Customer Support Executive (Contractual )Location: KolkataPay: ₹17,000 – ₹17,400/month (In-hand)Contract Duration: 4 Months.About the RoleWe are hiring Customer Support Executives for the Sainsbury International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and chat...

  • Customer Support Executive

    17 hours ago

    New Town, Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Customer Support Executive (International Process – Chat & Voice)Process: ExpediaJob Type: Full-Time | Work From OfficeRole Summary:We are looking for enthusiastic and customer-focused individuals to join our International Customer Support Team (Chat & Voice). The role involves assisting international customers with their queries and providing exceptional...

  • Customer Support Executive

    2 weeks ago

    New Town, Kolkata, West Bengal, India Career wallets Full time

    **Greetings,** **Position Vacant For **:Customer Support Executive **Industry**: Air Compressor - Manufacturing, Trading, Servicing. Qualification: Diploma In Mechanical or having any Technical Company Experience Background or any graduate with technical background **Job Role **:The Customer Service Representative must handle complaints, provide...

  • Customer Support Executive

    5 days ago

    New Town, Kolkata, West Bengal, India 10xgrowthaccelerator Full time

    Customer Support Executive (Contractual ) Location: Kolkata Pay: ₹17,000 - ₹17,400/month (In-hand) Contract Duration: 4 Months. About the Role We are hiring Customer Support Executives for the Sainsbury International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and...

  • Customer Support Executive

    1 day ago

    New Town, Kolkata, West Bengal, India IMB Digital Services Full time

    **We have an urgent opening for the position of Customer Care Executive !!** Location: Newtown, Kolkata, **Salary**: 8000 - 13,000 per month Office Shift: 9 AM - 6 PM Roles and Responsibilities: - Should attend inbound/outbound calls/contact new client and provide appropriate information about our service. - Develop strong customer relationships with...

  • Customer Support Executive

    1 week ago

    New town, Kolkata, India Tech Mahindra Ltd Full time ₹ 1,20,000 - ₹ 1,92,000 per year

    Urgent Hiring Customer support Executive for Tech Mahindra LTD Qualification - Graduation Language:- Fluent english and Hindi Process:- ( Voice Process ) Opening for:- 100 seats Location:- Kolkata(Work from office) Age Limit: years Basic Pay:- 10k to 16k in Hand salary per Month Incentive P.F. Skill:-Good Communication Skills Note:- ONLY...

  • Customer Support Executive – International Voice/Chat

    2 weeks ago

    New Town, Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 17,000 - ₹ 22,000 per year

    Customer Support Executive – International Voice/Chat (Contractual)Location: DLF Phase 1 / Kolkata (Work from Office)Shifts: Evening & Night (Rotational)Working Days: 5–6 days/weekCab Facility: Provided (Pickup & Drop for night shifts)Role OverviewWe are looking for motivated individuals to join the Sainsbury International Process as Customer Support...