Customer Support Associate

Provide accurate records approximately products, services, and corporation rules to clients. - Assist customers in troubleshooting technical issues and resolving court cases effectively. - Ensure timely and courteous verbal exchanges with customers to hold a fine relationship. - Bachelor’s degree or equivalent experience in an associated field. - Prior...

A customer support executive manages a customer service team and ensures customers are satisfied. They may also create policies and procedures for the team to follow. Responsibilities Customer support: Respond to customer queries, resolve complaints, and process orders Team management: Hire, direct, and monitor customer service representatives **Job...

Responding promptly and professionally to customer questions, concerns, and complaints, providing clear and concise information. Resolving customer issues: Troubleshooting problems, finding solutions, and taking appropriate action to resolve customer issues effectively. Maintaining customer satisfaction: Ensuring customers are satisfied with their...

A process associate is a type of associate primarily used by call centre to handle the day to day customer interactions. Process Associate usually work in teams and handle customer support and account inquires. Process Associates are responsible for answering customer question on the telephone. As an process associate advance communication skills...

Title: Customer Support Associate Freshers WelcomeExperience: 02 years (Freshers encouraged to apply)Good communication skills: (English, Hindi, Marathi)Education : Graduate / Any discipline, BSc, BCA, BBA, BBM, BCOMPassing Year: 2023, 2024 and 2025 onlyJob Type: Full-time / Fresher-friendlyExperience Level: Entry-LevelResponsibilities and Duties:Handle...

Attending training sessions to grow knowledge of products and develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Successful completion of provided training. - Proficient computer skills, including...

Troubleshooting product or service problems - Researching and providing accurate information about products and services - Resolving customer complaints and ensuring satisfaction - Upselling and cross-selling products or services (depending on the company) **Salary**: ₹18,000.00 - ₹36,000.00 per month **Education**: - Higher Secondary(12th Pass)...

Sure! Here’s a sample job description for a Customer Support position: - **Job Title: Customer Support Representative**: - **Location**: [City, State] - **Job Type**: [Full-Time/Part-Time] - **Company Overview**: - [Provide a brief description of the company, its mission, and the industry it operates in.] - **Job Summary**: - As a Customer Support...

Lead, coach, and mentor a team of customer support representatives to ensure they meet performance standards. - Develop training programs to enhance the skills and knowledge of the support team. - Identify and implement strategies to improve customer service processes and workflows. - Develop and maintain strong relationships with key customers, ensuring...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...