
Restaurant Counter Staff
6 days ago
**Job Title**: Restaurant Counter Staff
**Location**: Hyderabad, India
**Industry**: Food & Beverage / Quick Service / Café
**Cuisine Focus**: Turkish Bakery, Pastries & Café
**Employment Type**: Full-time
**Reporting To**: Restaurant Manager / Counter Supervisor
**Job Summary**:
**Key Responsibilities:Order Management**:
- Greet customers and assist them with the menu and order selection.
- Take accurate orders for dine-in or takeaway, manually or through POS systems.
- Ensure orders are correctly communicated to the kitchen and tracked until delivery.
- Pack and hand over takeaway/delivery orders neatly and efficiently.
**Customer Interaction**:
- Provide guests with information about Turkish pastries, breads, beverages, and specials.
- Answer queries related to ingredients, allergens, or recommendations.
- Handle customer complaints or issues courteously and escalate if necessary.
**Billing & Payments**:
- Process cash, card, UPI, or digital wallet payments accurately via POS.
- Issue receipts and handle cash responsibly as per store protocols.
- Maintain records of daily transactions and report any discrepancies.
**Counter Maintenance**:
- Keep the counter area clean, well-stocked, and presentable at all times.
- Ensure display of bakery items is neat, labeled, and rotated properly (FIFO).
- Follow hygiene and food safety guidelines during food handling and service.
**Qualifications & Skills**:
- 1-3 years of experience in counter sales, café service, or quick-service restaurant.
- Good communication skills in English, Hindi, and local language.
- Knowledge of POS billing systems and basic computer literacy.
- Friendly, confident, and customer-service oriented.
- Willing to work in fast-paced, multi-tasking environments.
**Shift**: Rotational (morning/evening, weekends & holidays required)
**Dress Code**: Uniform mandatory with clean grooming standards
**Salary Range**: ₹14,000 - ₹18,000 per month (depending on experience)
**Joining Date**: Immediate
**Job Types**: Full-time, Permanent
Pay: ₹14,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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