Inbound Customer Service Representative

20 hours ago


Bengaluru Karnataka, India KhataBook Full time

Customer support executive:Inbound/Outbound/Chat

Roles & Responsibilities:
1. Providing solutions to different problems of customers by taking help of

different internal tools

2. Answering phone calls and responding to them.

3. Having product understanding and helping the customers as well with that.

4. Ensure that all the related notes/ call comments are properly documented and

suitable information is provided to clients

5. Coordinating with the internal teams to get the issue resolved

7. Knowing our products inside and out so that you can answer questions &
manage and resolve customer complaints.

Skills & Requirements:
skills 2. Excellent communication skill (Hindi and English Mandatory)

Support (Inbound Calls)

4. Must have worked in Customer Support Inbound/ Experience

5. An enthusiastic and energetic individual.

6. Quick learner

Pay: ₹20,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (required)
- Inbound voice: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9415033969



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