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Chat Support Executive
2 weeks ago
**Roles and Responsibilities : -**
- Experience in the field of Edu Tech IT/Cyber Security Trainings Hard Core Sales.
- Close Leads assigned with the predefined TAT.
- Identify new sales opportunities & Corporates through networking and social media.
- Shall be sales target oriented.
- Shall have experience in handling live chat support on website
- Regular follow up on leads until closures.
- Provide comprehensive support to queries received from chat desks on our website.
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Ensures all customers are able to get their queries resolved in a timely manner.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Collecting and keeping an up to date record of the leads generated on chat.
- Continuous learning about company products and latest offers provided.
Pre
- requisites:
- 1. Open to work from office
- 2. Laptop and good internet connectivity
- 6 Working days
- Rotational Shift
- Excellent Communication Skills, Should have good typing Skills.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
