Reservations Executive

2 days ago


Puducherry Puducherry, India Property in Pondecherry Full time

**Job Title**: Reservations Executive

**Location**: Pondicherry (Work from Office)
**Salary**: ₹35,000 - ₹40,000 per month (including incentives)
**Commitment**: Minimum 1 year
**Probation Period**: 3 months

**About the Role**

**Key Responsibilities**
- Manage reservations through **OTAs, direct bookings, and offline channels**.
- Maintain accurate booking data in **PMS systems** and OTA extranets.
- Ensure property listings, rates, and availability are consistently updated.
- Review guest correspondence for accuracy, tone, and service quality.
- Coordinate with property teams to ensure smooth check-ins and special requests.
- Prepare and maintain **daily, weekly, and monthly booking and revenue reports**.
- **Education**: Degree or Diploma in Hotel Management.
- **Experience**: Minimum 3 years in **reservations or front office** within the hospitality sector.
- **Technical Skills**:

- **Soft Skills**:

- Excellent communication in English (additional languages are a plus).
- Detail-oriented, proactive, and organized.
- Strong problem-solving and coordination skills.
- Positive attitude with the ability to work in a dynamic environment.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

- Are you located in Pondicherry or willing to relocate?

**Experience**:

- Hospitality: 2 years (preferred)

Work Location: In person



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