Documentation Officer

2 weeks ago

Gujarat, India DP World Full time

Key responsibilities:
**Documentation**:
1. Examines reports and documents for completeness and accuracy

2. Contribution in fulfillment and compliance of Legal / statutory and operational requirements.

3. Assist documentation supervisor in daily reporting.

4. Proper Updating and database management on operational front. Updating of IAL, EAL, Damage reports.

5. Ensuring Custom formalities and custodianship is maintained.

6. Check of operational tally sheets and reporting discrepancies.

**Roster**:

- Liaise with Operations Manager, HR and Vendors to ensure efficient deployment of manpower as per skills required in a timely manner
- Maintain updated records for each month and as per frequencies defined in the Organisation
- Maintain leave records, weekly rosters, follow up on periodical assesments and track operators productivity.
- Undertake all duties and responsibilities in accordance with Company Policies and Procedures assigned by the Manager Operations.

**Gate**:

- Proper Monitoring and undertaking of Gate Operational Activities in the shift
- Proper traffic management at Gate.
- Ensuring Custodianship norms are fulfilled.
- Monitor standards and quality of service delivery and report as required.
- Produce reports to management as required
- Liaise with external customers concerning specific receivable and delivery issues.
- Support the Yard / Vessel planners’ superintendent as required.

**Reefer**:

- Ensure safe plugging and unplugging of live reefer containers in the terminal.
- Contact Customers for issues related reefer containers stacked inside the terminal.
- Ensure surveyors monitor and maintain the temperature of live reefer containers of every four hours.
- On completion of vessel discharge, reconcile import reefer containers placed on power against the vessel import reefer manifest and advise shipping line of any discrepancy.
- For export reefer units, ensure reefer live set temperature is match with set temperature mentioned in EIR.
- Ensure Reefer temperature status report is forwarded to the shipping line on daily.
- Verify reefer monitoring and complaint register daily.

QUALIFICATIONS & COMPETENCIES:

- For Roster Officer - Graduate in Science and Diploma in Statistics
- For Others - Graduate in any discipline
- Minimum 2 years of experience in a similar role in a relevant industry
- Hands on experience of Terminal Processes
- Knowledge of client, Customs and regulatory requirements.
- Ability to manage accurate and errorfree repititive work
- Good Computer skills and working knowledge of MS Office
- For Reefer: Working Knowledge in refrigeration field. Knowledge of policies and procedures relating to receipt and delivery of live reefer containers.

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