Senoir Captain Restaurant

1 day ago

Thrissur Kerala, India Mothimahal Residency Full time

**Guest Service**:

- Greet guests, manage seating, and ensure guest satisfaction throughout the service.
- Address guest complaints and feedback in a prompt, professional manner.
- Maintain high standards of hygiene, cleanliness, and customer service.

**Team Supervision**:

- Supervise captains, stewards, and waitstaff to ensure smooth service.
- Conduct daily briefings and assign tasks to service staff.
- Train and mentor junior staff on service protocols and standards.

**Restaurant Operations**:

- Ensure tables are set and maintained as per SOPs.
- Monitor service during lunch/dinner to ensure timely and quality food delivery.
- Maintain inventory of service items and coordinate with store/purchase departments for requisitions.

**Banquet Operations**:

- Liaise with the banquet manager and event coordinator for event setups.
- Supervise setup of banquet halls according to event specifications (buffet, plated service, etc.).
- Ensure timely and efficient food and beverage service during events.
- Oversee breakdown and cleanup post-events.

**Coordination and Communication**:

- Coordinate with kitchen staff to ensure timely preparation and delivery of food.
- Work with the front office, sales, and event planning teams to understand guest requirements.

**Qualifications**:

- High school diploma or degree in Hotel Management or Hospitality preferred.
- Minimum 3-5 years of experience in food and beverage service, with at least 1-2 years in a supervisory role.
- Strong communication, leadership, and guest service skills.
- Knowledge of F&B operations, POS systems, and banquet procedures.

**Working Conditions**:

- Must be able to work in shifts, including weekends and holidays.
- Physically able to stand for long periods and carry trays or service items.

**Job Type**: Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift
- Weekend availability

Work Location: In person

Expected Start Date: 20/06/2025

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