Restaurant Captain

3 days ago

Kowdiar Thiruvananthapuram Kerala, India BrandBucket Enterprises Pvt. Ltd. Full time

A Restaurant Captain plays a vital role in the dining experience by overseeing service and ensuring customer satisfaction. Here’s a typical job description:
Job Title: Restaurant CaptainJob Summary:
The Restaurant Captain is responsible for managing the dining room and ensuring that guests receive excellent service. This position requires strong leadership, communication skills, and a deep understanding of food and beverage service.

Key Responsibilities:

- **Supervise Service Staff**: Lead and coordinate the activities of servers and support staff during shifts.
- **Guest Interaction**: Greet guests, manage reservations, and ensure a positive dining experience by addressing any concerns promptly.
- **Menu Knowledge**: Maintain comprehensive knowledge of the menu, including food and beverage offerings, to assist guests with recommendations and answer questions.
- **Table Management**: Oversee table assignments, set up and break down dining areas, and ensure efficient service flow.
- **Training**: Train new staff members on service standards, menu items, and proper handling of food and beverages.
- **Inventory Control**: Assist with inventory management, ensuring that supplies are stocked and properly stored.
- **Collaboration**: Work closely with kitchen staff to coordinate service and communicate any special requests or dietary restrictions.
- **Sales**: Promote upselling and enhance the guest experience to maximize revenue.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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