Customer Service Representative

2 days ago

Thane, India TCM Services Pvt Ltd Full time

**Customer Support Representative - US Process**

**Executive CSR - Multiple Openings**

**About the Company -**

TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out of Navi Mumbai, Maharashtra, India.

**About the Role -**

We are aggressively looking to strengthen our organization by adding the best available talent to our staff. We’re seeking a Customer Support Representative to connect with prospective clients in the US and ensure they are provided with the right information to collaborate with TCM.

The requirements are to fill multiple openings within the CSR division right from individuals with basic and minimum experience in a client/ customer engaging role to individuals who have managed a team of CSR’s in the past.

Individuals with experience in planning, coordinating and analysing data would be a bonus.

**Responsibilities -**
- Familiarize yourself with all services offered by our company
- On boarding new clients through direct contact by cold calling method and /or attending calls from prospective leads
- Explain the services of the company and its benefits of collaboration
- Provide appropriate quotes to the prospective client to finalize the negotiation
- Complete the client on boarding documentation and handover the client to the next team in process

**Required Skills & Experience**
- Relevant experience in a customer contacting role with ability to negotiate terms and conditions
- Excellent Communication Skills (Written & Verbal)
- Job role requires working in US Shifts (6pm to 4am - Mon-Sat)
- Strong Work Ethics
- Good Listening Skills
- Excellent Interpersonal skills
- Strong prioritization skills and works with a sense of urgency, ability to know how to operate with a sense of urgency in a fast-paced and changing environment
- Ability to Multitask
- Data Management skill - MS Office (Word, excel, PPT and Outlook)
- Willing to commute to Navi Mumbai

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Fixed shift
- Night shift
- US shift

**Language**:

- English (required)

Work Location: In person

  • Customer Service Representative

    7 days ago

    Thane, India US Grace Logistics Pvt Ltd Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...

  • Customer Service Representative

    2 weeks ago

    Thane, India Dyneton Full time

    **Job Title**: Customer Service Representative **Location**: Thane, Maharashtra **Job Summary**: **Key Responsibilities**: - Help clients list products accurately and efficiently - Provide training on platform features and best practices - Build strong client relationships and provide support - Track progress and report client...

  • Customer Service Representative

    2 weeks ago

    Thane, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    1 week ago

    Thane, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Representative, Customer Service

    2 weeks ago

    Thane, India Avient Full time

    **DESCRIPTION**: Avient Corporation (NYSE: AVNT), with expected 2021 revenues of $4.9 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Barrier technologies that preserve the shelf-life and quality of food, beverages,...

  • Customer Service Representative

    2 weeks ago

    Thane, India Abhinav Institute of Technology and Management Full time

    **Hiring For Customer Support Representative** **Male & Female both can apply** Location - Thane Qualification - 1. 12th - 6 months Experience 2. Any Graduate Salary - 14,000 k / in hand Shift Time - 9:30 -6:30 Sunday off Good English Comms Contact - 7400148340 **Job Types**: Full-time, Fresher **Salary**: Up to ₹14,000.00 per...

  • Automotive Customer Service Representative

    7 days ago

    Thane, India Grow More HR Full time

    JD - ASK MAHINDRA Joining our team as an Automotive Customer Service Representative offers an exciting opportunity to engage with customers, build relationships, and contribute to the success of our business. If you are passionate about automobiles and dedicated to providing outstanding customer service come and join us. 1. Serve as the primary point of...

  • Customer Service Representative

    5 days ago

    Thane, India TCM Services Pvt Ltd Full time

    **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out...

  • Inbound Customer Service Representative

    2 days ago

    Thane, India Onesource Atreus Full time

    **Pure Inbound Representative** Location: Thane. Qualification: HSC, Graduate. Shift Timing: Day Rotational Shift (6:30am - 10:30am any 9 hrs of working). **Salary**: 22.1k in hand (27k CTC) **Requirements**: 3. Immediate joiners are highly preferred. **Note** - **HSC and Graduate with minimum 6 months of on paper experience in customer service are...

  • Customer Service Representative-relationship Banking Group-customer Service

    1 week ago

    Thane, India Kotak Mahindra Full time

    Grade-E0 Role - Customer Service Representative - Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products. - Following up on cases and get it closed within defined TATLiaise with Department in resolving the...