Customer Service Representative

23 hours ago

Thane, India Enrolsy Full time

Greetings

We are hiring for International Call Center in Navi Mumbai.

Location: Airoli

Qualification: HSC / Graduate / Any Graduate

Freshers are welcome

Excellent Communication skills

Any International voice experience will be preferred.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

Fixed Night Shift: 8 PM - 5 AM

Week Off: Saturday - Sunday fixed off

Good Luck

**Salary**: ₹15,788.74 - ₹27,277.79 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Navi Mumbai, Thane - 400708, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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