Customer Relationship Executive

2 weeks ago


Mumbai, India UJIT MARKETING Full time

Urgent requirement for **Customer Relationship Executive**

**Job role description for calling agents**

**Call Center Representative Hiring Requirement**:

- Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
- Prior experience with customer service/tele-sales and call centers in relevant job roles with at **least 1 year experience.**:

- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- **Excellent communication and listening skills with good command of the English language.**

**Responsibilities**:

- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.

CONTACT

NIKHIL : - 8770401020

KHUSHBOO : - 7987108409

POONAM : - 8817672866

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total: 3 years (preferred)
- BPO: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8770401020



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