Front Desk Executive
3 days ago
**Job description**
**Key Responsibilities**:
- Greet and assist patients in person and over the phone, ensuring a welcoming and professional environment.
- Manage appointment scheduling efficiently between patients and doctors.
- Handle patient inquiries regarding appointments, treatments, and services.
- Maintain accurate patient records and ensure proper documentation.
- Coordinate with doctors and medical staff for smooth patient flow in the clinic.
- Answer phone calls professionally, providing necessary information or directing calls appropriately.
- Ensure confidentiality of patient and hospital records as per clinic policies.
- Assist in administrative tasks such as billing support, report collection, and follow-ups.
**Job Types**: Full-time, Permanent
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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