Customer Service Representative

5 days ago

Gurugram Haryana, India Infiniserve IT Solution Pvt Ltd Full time

**Key Responsibilities**:

- Identify and assess customer needs to ensure complete satisfaction.
- Maintain accurate records of all customer interactions and transactions.
- Process customer accounts and manage related documentation.
- Follow company communication procedures, service guidelines, and policies.

**Required Skills & Qualifications**:

- **Bachelor’s degree** in any discipline (preferred).
- Proven **customer support** or **client service** experience is an advantage.
- Excellent **verbal and written communication skills**.
- Strong **presentation and interpersonal** abilities.
- Experience in **Telecom, BPO, or Telesales** industry will be a plus.
- **Fluency in English and Hindi** is mandatory.

**Location - Gurgaon/Noida**

**How to Apply**:
**Contact**:9430856675**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How soon you can join If Selected?

**Experience**:

- Customer support: 1 year (required)
- Domestic voice process: 1 year (required)
- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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