Associate Systems Administrator

4 days ago

Gachibowli Hyderabad Telangana, India Data Intensity Full time

**Brief Description**:
**Responsibilities**:

- User account creation and management based on established standards and procedures and with appropriate approvals.
- End user support of Office 365 including Exchange, SharePoint, Teams, Calling Capabilities, and other licensed features.
- Accurate laptop, server and license inventory management activities using appropriate inventory tools.
- Management of Virtual Desktop infrastructure for customer access.
- Investigation, response, and resolution of automated incidents raised by infrastructure monitoring and security tools.
- Management of physical security controls including badge creation, door access management, camera system including hardware maintenance as required.
- Perform all tasks in accordance with defined security policies, standards and procedures including but not limited to the Access Control, Asset Management and Vulnerability Management Policies.
- Onsite support for office locations including printer management and setup, documented day to day network administration activities, and peripheral management. May include some facilities activities in support of the larger organization.
- Update technical documentation for job duties as deficiencies identified.
- Escalating to other team members as appropriate.
- Other duties as assigned

**Skills**:

- Experience with systems administration in one or more of the following: Windows, Linux, Azure, Active Directory, Microsoft Intune, Office 365, DNS.
- Hardware management capabilities including endpoint provisioning and configuration
- Excellent communication skills.
- Good ability to handle multiple tasks and prioritize work to maintain required productivity levels.
- Demonstrates proficient problem solving abilities, coupled with a desire to take on responsibility.
- Ability to follow policies and procedures and complete tasks correctly and on time.
- Flexible to work in shifts.

**Education / Experience**:

- Bachelor of Science Degree in Computer Engineering or Applications

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