Customer Support Executive

5 days ago


Nilambur, India Scientia Innovation.Pvt.Ltd Full time

**Responsibilities: Data Entry || Inbound Calls II Customer Service II Problem Solving**

*
- Data Entry
- Manage incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

*

**Salary**: ₹6,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Nilambur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)



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