Customer Support Executive
1 week ago
**Responsibilities: Data Entry || Inbound Calls II Customer Service II Problem Solving**
*
- Data Entry
- Manage incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
*
**Salary**: ₹6,000.00 - ₹10,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Nilambur, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Malayalam (preferred)
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