Tele Calling Executive

2 weeks ago

DholePatil Road Pune Maharashtra, India Healing Hands Clinic Full time

We are looking for a motivated and results-driven **Telecaller** to join our team. As a Telecaller, you will play a key role in generating leads, building customer relationships, and providing excellent customer service. If you have strong communication skills and enjoy interacting with people, this position is perfect for you.

**Key Responsibilities**:

- Make outbound calls to potential customers to promote products/services.
- Handle inbound inquiries and follow up with customers as needed.
- Provide detailed information about the company's offerings and answer customer questions.
- Maintain and update a database of customer information and call logs.
- Meet daily/weekly/monthly targets for call volume and sales/conversions.
- Follow up on leads and schedule appointments for further consultations.
- Maintain a positive and professional attitude in every interaction.
- Collaborate with the sales and marketing team to refine calling strategies.
- Provide feedback and suggestions to improve customer engagement and sales processes.

**Requirements**:

- High school diploma or equivalent; a bachelor's degree is a plus.
- Previous experience in a similar role (telecalling, customer service, or sales) is a plus but not mandatory.
- Excellent verbal communication skills and a clear, pleasant phone manner.
- Ability to handle rejection and maintain a positive outlook.
- Basic computer skills, including knowledge of CRM software and MS Office.
- Strong time management and organizational skills.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

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