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10 hours ago
This position is for UEM/MDM technology. The individual should have 5+ years of experience in MDM technology with strong technical background and be very keen in troubleshooting issues. Normal operations require managing critical issues, regularly communicating with customers, training on MDM product features. Ability to reproduce customer environments in order to find root cause of issues will be a key responsibility.
- Experience in SOTI MobiControl is mandatory and other MDM technologies (Workspace ONE MobileIron/Intune/XenMobile) will be added advantage.
- Experience in troubleshooting Active Directory, Exchange and ActiveSync. Linux will be added advantage.
- Design and Implement Mobility solutions for fleet of devices of different customers.
- Help in enrollment and provisioning of various devices like iOS, Android, Windows.
- Assign Restriction policies to Mobile devices.
- Assign Compliance policies to Mobile devices.
- Push scripts and custom scripts as per requirements by the clients.
- Troubleshoot issues reported by customers
- Troubleshoot various mobile platform issues iOS/Android/MacOS/Windows.
- Create customized reports as per requirements of customers.
- Replicate issues reported by customers and escalate to SOTI if there is a product limitation or Bug.
- Work on AFW and DEP integration procedures and renewal of tokens/certificates.
- Supervise devices using Apple Configurator and DEP.
- Work on additional tasks as assigned.
**Qualification**: Bachelor"s degree in Computer Science or related technical field and certifications relating to MDM (SOTI/Workspace ONE/MobileIron/Intune).
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Systems Admin Ii
10 hours ago
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