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Customer Success Officer

2 weeks ago

Mohali Punjab, India Anviam Solutions Pvt Limited Full time

**Key Responsibilities**:

- Serve as the main contact for assigned customers.
- Onboard clients and provide ongoing training/support.
- Monitor customer health metrics and address issues proactively.
- Build strong relationships and identify upsell opportunities.
- Collaborate with internal teams to advocate for customer needs.

**Qualifications**:

- Bachelor’s degree in Business or related field.
- 3-4 years in customer success or account management.
- Strong communication and problem-solving skills.
- Familiarity with CRM tools (e.g., Salesforce).

**Job Types**: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person