Customer Success Officer
2 weeks ago
**Key Responsibilities**:
- Serve as the main contact for assigned customers.
- Onboard clients and provide ongoing training/support.
- Monitor customer health metrics and address issues proactively.
- Build strong relationships and identify upsell opportunities.
- Collaborate with internal teams to advocate for customer needs.
**Qualifications**:
- Bachelor’s degree in Business or related field.
- 3-4 years in customer success or account management.
- Strong communication and problem-solving skills.
- Familiarity with CRM tools (e.g., Salesforce).
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
Work Location: In person
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