Operational Risk

Individuals in Operational Risk and Controls are responsible for multiple activities within the functional capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Core functional responsibility will be to support the Services Global Reconciliation Operations team.

**Responsibilities**:

- Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes.
- Help drive and manage controls enhancements focused on increasing efficiency and reducing risk.
- Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies.
- Help support the oversight the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
- Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
- Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
- Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
- Participate in issue quality reviews ensuring compliance with
- Issue Management Policy, Standards and Procedures - Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators.
- Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.

**Qualifications**:

- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
- Flexibility to support multiple timezones and support teams in different geographies.

**Education**:
Bachelor's/University degree, Master's degree preferred**Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- **Most Relevant Skills**

Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
- **Other Relevant Skills**

For complementary skills, please see above and/or contact the recruiter.-
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