Manager - Operational Risk Management

1 week ago


Mumbai, India Workassist Full time

Position: Manager, Operational Risk Management

Work Level: Middle Management

Industry: Banking

Function: Banking Operations

Job Summary


We are seeking a Manager, Operational Risk Management with expertise in banking operations and a strong understanding of risk and compliance frameworks. The ideal candidate will be a hands-on leader responsible for managing operational risks and events within the Consumer Banking Group (CBG). This role is crucial for ensuring adherence to governance frameworks, conducting risk reviews, and facilitating the Risk and Control Self-Assessment (RCSA) process across the branch network.

Key Operational Risk Management: Act as the primary Operations Risk Manager, supporting the Unit Operational Risk Manager (UORM) in managing the entire operational risk landscape. You will integrate the operational risk, regulatory risk, and governance frameworks across all branches.


- Governance and Compliance: Ensure the operational risk and governance framework is complied with across all business functions. This includes reviewing and securing approvals for any deviations from corporate operational risk policies and standards.


- Audit and Inspections: Coordinate all audit and regulatory inspections, acting as the key point of contact for internal and external auditors.


- Risk Reporting and Analysis: Analyze and report on operational risk events, loss trends, and root causes to senior management and relevant risk committees. This will involve the use of tools like SSIS packages to gather and process data.


- Product/Process Reviews: Facilitate the Non-Performing Assets (NPA) review and approval process for all CBG products. You will also be responsible for identifying and conducting theme-based reviews of processes from a controls perspective.


- Risk and Control Self-Assessment (RCSA): Lead the planning and implementation of the RCSA program for CBG India. This includes identifying the scope, providing guidance on assessing inherent and residual risks, and validating the RCSA against actual risk events and audit findings.

Required Skills & Graduate degree in a relevant field. Master's Preferred.


- Proven experience in Operational Risk Management and Credit Operations within the banking industry.


- Strong knowledge of Governance, Risk, and Compliance (GRC) frameworks.


- Experience in conducting RCSA and identifying risk controls.


- Familiarity with SSIS Packages for data processing is a plus.


- Excellent analytical skills for identifying loss trends and root causes.


- Strong collaboration and communication skills, with a focus on training and mentoring.


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