Customer Service Executive

2 days ago

Greater Noida, India International Maritime Institute Full time

**Job Posting: Customer Service Executive**

**Company**: International Maritime Institute
**Location**: Greater Noida

**About Us**:
The International Maritime Institute, established in 1991, is a premier educational institution specializing in maritime studies and training. We offer comprehensive programs in Nautical Science and Marine Engineering, preparing students for successful careers in the maritime industry. Our commitment to delivering quality education and exceptional support to our students and stakeholders is central to our mission.

**Position Overview**:
**Key Responsibilities**:

- Coordinate with internal departments, including admissions, finance, and academic teams, to address student and parent queries efficiently.
- Handle inbound and outbound calls related to admission inquiries, program information, and general support.
- Maintain organized records of customer interactions, inquiries, and follow-ups.
- Assist in resolving customer complaints and provide appropriate solutions and alternatives.
- Communicate accurate and clear information regarding programs, admission processes, and other institute services.
- Support event planning and coordination for student orientation, open houses, and other institute events.
- Identify opportunities for service improvements and provide feedback to the management team.
- Provide regular reports on customer service activities and trends to the management.

**Qualifications**:

- Bachelor’s degree in any field (preferred).
- 1-2 years of experience in a customer service or similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to work collaboratively across departments.
- Ability to handle multiple tasks and prioritize responsibilities effectively.
- Professional and courteous demeanor with a proactive approach to problem-solving.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,357.07 - ₹30,946.35 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • PPC Executive

    15 hours ago

    Noida, India Customer Service Executive Full time

    **_URGENTLY HIRING EXPERIENCED CANDIDATES FOR USA SHIFT FOR TECH SALES_** **_**_ - *_* **_TIMING- 6 PM. TO 2AM_** Communication skills - FLUENT ENGLISH INTERESTED CANDIDATES CONTACT ASAP **Job Types**: Full-time, Fresher **Salary**: ₹40,000.00 - ₹80,000.00 per month **Benefits**: - Food allowance - Internet reimbursement Schedule: - Night...

  • International Bpo

    4 days ago

    Noida, India Customer Service Executive Full time

    **Night shift** **Salary**: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Internet reimbursement Schedule: - Night shift Supplemental Pay: - Performance bonus **Experience**: - Technical Sales: 1 year (required)

  • Customer Service

    1 week ago

    Noida, India Insight Customer Call Solutions LTD Full time

    Roles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...

  • Customer Service Assistant

    1 week ago

    Greater Noida, Uttar Pradesh, India future tech career fixx LLP Full time ₹ 84,000 - ₹ 4,20,000 per year

    Job Description:We are looking for a motivated and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be the first point of contact for our customers, helping them with inquiries, providing information, and resolving any issues they may encounter. You will ensure a positive customer experience and uphold our...

  • Urgent Customer Service Executive

    1 week ago

    Greater Noida, Uttar Pradesh, India SRI Consultant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsible for managing and maintaining bookings, handling customer queries, and ensuring a seamless salon appointment experience.Strong communication skills, experience using CRM tools to track and manage customer interactions. Required Candidate profile1to 5 years of experience in customer support, preferably in the beauty, hospitality, or service...

  • Customer Service Executive

    2 weeks ago

    Noida, India Uniqstop Private Limited Full time

    **Customer Service Executive** Uniqstop Private Limited is looking for a Customer Service Executive who'll be responsible for handling and tracking customer queries. He or she must keep records of the interactions and take the extra mile to engage customers. **Qualification and Experience**: Experience: 0 to 2 years Education: MBA/BBA **Working...

  • Customer Service Executive

    6 days ago

    Noida, India Uniqstop Private Limited Full time

    **Customer Service Executive** Uniqstop Private Limited is looking for a Customer Service Executive who'll be responsible for handling and tracking customer queries. He or she must keep records of the interactions and take the extra mile to engage customers. **Qualification and Experience**: Experience: 2 years Education: MBA/BBA **Salary** - 15-25k...

  • Customer Service Representative

    4 days ago

    Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...

  • Customer Service Executive

    17 hours ago

    Greater Noida, India GENUS DEPARTMENTAL STORE Full time

    **Job Title**: Customer Support **Experience**: 0.6 to 4 Years (International Process experience is **compulsory**) **Salary**: ₹20,000 to ₹40,000 per month **Shift**: US Shift **Timings**: 7:30 PM to 4:30 AM (Night Shift) **Key Responsibilities**: - Provide prompt and effective support to customers ensuring high levels of satisfaction - Troubleshoot...

  • Customer Service Executive

    16 hours ago

    Noida, India Kayakalp Enterprises Full time

    job Description: 1.Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level. 2.Must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A...