Customer Service Executive

5 days ago

Greater Noida, India International Maritime Institute Full time

**Job Posting: Customer Service Executive**

**Company**: International Maritime Institute
**Location**: Greater Noida

**About Us**:
The International Maritime Institute, established in 1991, is a premier educational institution specializing in maritime studies and training. We offer comprehensive programs in Nautical Science and Marine Engineering, preparing students for successful careers in the maritime industry. Our commitment to delivering quality education and exceptional support to our students and stakeholders is central to our mission.

**Position Overview**:
**Key Responsibilities**:

- Coordinate with internal departments, including admissions, finance, and academic teams, to address student and parent queries efficiently.
- Handle inbound and outbound calls related to admission inquiries, program information, and general support.
- Maintain organized records of customer interactions, inquiries, and follow-ups.
- Assist in resolving customer complaints and provide appropriate solutions and alternatives.
- Communicate accurate and clear information regarding programs, admission processes, and other institute services.
- Support event planning and coordination for student orientation, open houses, and other institute events.
- Identify opportunities for service improvements and provide feedback to the management team.
- Provide regular reports on customer service activities and trends to the management.

**Qualifications**:

- Bachelor’s degree in any field (preferred).
- 1-2 years of experience in a customer service or similar role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to work collaboratively across departments.
- Ability to handle multiple tasks and prioritize responsibilities effectively.
- Professional and courteous demeanor with a proactive approach to problem-solving.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,357.07 - ₹30,946.35 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • PPC Executive

    3 days ago

    Noida, India Customer Service Executive Full time

    **_URGENTLY HIRING EXPERIENCED CANDIDATES FOR USA SHIFT FOR TECH SALES_** **_**_ - *_* **_TIMING- 6 PM. TO 2AM_** Communication skills - FLUENT ENGLISH INTERESTED CANDIDATES CONTACT ASAP **Job Types**: Full-time, Fresher **Salary**: ₹40,000.00 - ₹80,000.00 per month **Benefits**: - Food allowance - Internet reimbursement Schedule: - Night...

  • Customer Service Executive

    2 days ago

    Greater Noida, India NCR JOB CONSULTANT Full time

    Salary: Up to 30k (Depending upon the Interview) Job Title: Customer Service Executive Job Responsibilities: - Respond to customer inquiries and provide information about our products/services. - Assist customers in placing orders, tracking shipments, and processing returns or exchanges. - Resolve customer complaints or concerns in a professional and...

  • Customer Care Executive

    2 days ago

    Greater Noida, India HAMIAST RECQURITMENT SERVICE Full time

    job title= customer care executive out bound telesales hiring for sales profile both graduate and undergraduate can apply age limit=30 day shift monday /saturday vacination mandatory face to face interview salary upto 28k in hand location= gurgaon and greater noida **Job Types**: Full-time, Fresher **Salary**: ₹8,086.00 - ₹27,617.27 per...

  • Customer Service Executive Greater Noida

    4 weeks ago

    Greater Noida, Uttar Pradesh, India Aditya Birla Group Full time

    Cross Sales and S2S Driving Sales in volumes for the organization on LI HI Loans and other products of ABC Supervise and monitor daily workflow of the assigned branches to ensure speedy and error free issuance Smooth functioning of financial processing including receipting and payment processing as per the laid down processes Quality customer...

  • Customer Service Operations Manager

    4 days ago

    Greater Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job SummaryThe successful candidate will oversee customer service complaints, ensuring timely resolution within a short timeframe. This includes implementing efficient systems to enhance complaint resolution speed while minimizing costs.Key Responsibilities:Manage customer service complaints and ensure prompt resolution.Develop and implement effective...

  • Customer Service Executive

    5 days ago

    Noida, Uttar Pradesh, India Marketing Infotech Full time

    Company DescriptionWelcome to Marketing Infotech, where we empower brands, elevate ROI, and amplify your story from the heart of Delhi We're not just a digital marketing agency; we bring digital dreams to life by blending simplicity and creativity. We focus on understanding your unique story and telling it in a way that resonates. Our dedicated team ensures...

  • Customer Service Executive

    3 days ago

    Greater Noida, India GENUS DEPARTMENTAL STORE Full time

    **Job Title**: Customer Support **Experience**: 0.6 to 4 Years (International Process experience is **compulsory**) **Salary**: ₹20,000 to ₹40,000 per month **Shift**: US Shift **Timings**: 7:30 PM to 4:30 AM (Night Shift) **Key Responsibilities**: - Provide prompt and effective support to customers ensuring high levels of satisfaction - Troubleshoot...

  • Customer Care Executive

    2 days ago

    Greater Noida, India Shiksit Full time

    **Job Title**: Customer Care Executive **Experience**: 1 year (Real Estate experience preferred) **Location**: Greater Noida **Employment Type**: Full-Time **Job Summary**: We’re looking for a Customer Care Executive with around 1 year of experience to manage client relationships after property bookings. You’ll ensure smooth coordination for documents,...

  • Manager - Customer Service

    4 days ago

    Greater Noida, Uttar Pradesh, India jakson group Full time

    Department Manufacturing Assembly Job posted on Aug 31 2025 Employment type Full Time Job Responsibilities Service Complaint Management Coordinate and manage customer service complaints to ensure timely resolution within 3 working days Implement systems and processes to enhance complaint resolution speed while minimizing costs ...

  • Customer Service Representative

    1 day ago

    Greater Noida, India Ghost Research Solutions Full time

    **Job Title: Customer Service Representative** - **Experience: 1 to 3 Years from Real estate**_ - **In office job - immediate joiners preferred**_ - **Location: Greater Noida**_ - **Industry: Real Estate / Property Development**_ **Key Responsibilities**: - Manage and update the CRM system with client interactions, status updates, and - documentation. -...