Guest Relations Executive

3 days ago

Goa Goa, India Bastian Hospitality Pvt Ltd Full time

**Call for Interview Appointment: 8967953372**

**Job Title: Guest Relations Executive**

**Responsibilities**:

- Review arrival lists to welcome guests
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed

**Requirements**:

- Previous work experience as a Hostess or Guest relations
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹50,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Goa, Goa: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- English (preferred)

**Location**:

- Goa, Goa (required)

Work Location: In person

**Speak with the employer**
+91 8976953372

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