IT Integration Agile Pipeline Support

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you'll be part of**

At Nokia Digital Office, we deliver seamless technology experiences to Nokia employees and external users across the world. Together, we drive Nokia’s digital journey to increase the company’s performance and competitiveness. If you’re a hands-on technologist who wants to make an impact, come join us

As an Agile Process Delivery Manager, you will support the up-front demand management process for all incoming demands and requirements impacting the Middleware solution. While this role has aspects of project management activities, the primary function is to develop trusted relationships and partner with requesting IT and Business Teams to understand specific integration needs around a business process. In this role you will engage end-to-end between and with all involved teams, including the Middleware Delivery Team for prioritization, scheduling and delivery of the final solution. In this role it is expected that knowledge and expertise will also be developed on-going to better understand integrations and their role in the various business processes.

**What you will learn and contribute to**

Your primary responsibilities will include:
In coordination with requesting IT and Business Project teams, review and assess requirements and project timelines, and ensure proper required documentation is completed.

Review and discuss technical solution options with Middleware Architecture team.

Drive demands into the Middleware Pipeline Process and align with the Product Owner to schedule into the delivery queue.

Liaise between the project team and the Middleware Delivery team to bridge communications, resolve issues, and capture additional or changing requirements

Follow demands throughout their lifecycle and provide inputs to status reviews and reporting processes

Build knowledge and expertise around business processes and integration capabilities

**Your skills and experience**

You have:
1-3 years of experience in process management

The ability to efficiently organize and track incoming project and enhancement demands

Effective management skills across a wide range of global business organizations and IT teams spanning multiple time zones.

Excellent time management skills and the ability to prioritize work

Strong listening, attention to detail and problem solving skills

Excellent written and verbal communication skills in English

Strong people networking skills to develop relationships across Nokia organizations

Competency with MicroSoft Office tools (Word, EXCEL, PowerPoint, etc.)

It would be nice if you also had:
A familiarity within WebMethods and Service Now processing

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.