
Marketing and Sales Trainee
2 days ago
As an Online Support & Training Specialist, you will:
- Use our online app to call and engage with customers to address their concerns, provide solutions, and enhance their experience.
- Act as the first point of contact for customer inquiries and ensure timely resolutions.
- Train and guide staff through the app to enhance their skills, ensuring they are equipped to meet company standards.
- Provide feedback and insights to improve app functionalities and processes.
**Key Responsibilities**:
- Respond to customer calls via the app, ensuring their issues are resolved effectively.
- Conduct staff training sessions to ensure proper use of the online app and adherence to customer service protocols.
- Maintain detailed records of customer interactions and training progress.
- Collaborate with other departments to improve service quality.
**What We’re Looking For**:
- Strong communication and problem-solving skills.
- Familiarity with online apps for customer interaction and team collaboration.
- Ability to multitask and handle a dynamic workload.
- Previous experience in customer service or training is a plus.
**What We Offer**:
- Competitive salary and incentives.
- Opportunities for professional development and career growth.
- A supportive, innovative work environment.
**How to Apply**:
If you’re ready to take on this exciting role, send your resumeor contact us at below contact number. We can’t wait to hear from you
**Join us and be a vital part of our commitment to delivering excellence.**
Best regards,
Mannu Shukla
[ head of the department
vjs global netrwrok pvt ltd
9667511483
**Job Types**: Full-time, Permanent, Fresher, Internship, Freelance
Pay: From ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Compensation Package:
- Performance bonus
- Yearly bonus
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9667511483
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