Customer Relationship Executive

1 week ago


Delhi, India Professional Utilities Full time

The key responsibilities are to understand Client requirements and suggest suitable solutions through our services, maintain a good relationship with the Clients and build the existing database.

**Responsibilities**:

- Regular follow up on leads.
- Understand Client requirements and suggest suitable solutions through our services.
- Responsible for handling inbound calls and regular follow up on leads assigned.
- Address all the issues / grievances of customers and provide the right customer experience.
- Carrying out market research.
- Maintain daily, weekly and monthly reports.
- Coordination with the team.

**Skill and Competencies required**:
**Functional**
- Business Knowledge Process Knowledge
- Wellness Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word

**Behavioural**
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Ability to manage stress
- Willingness to learn

**Salary**: ₹11,222.94 - ₹27,044.76 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9999719619



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