Service Technician

15 hours ago

Mahanagar Lucknow Uttar Pradesh, India 3QCS Full time

The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles or equipment to ensure optimal performance and safety. This role requires technical expertise, problem-solving skills, and a commitment to providing high-quality service to customers.

**Key Responsibilities**:

- Perform routine maintenance and inspections on vehicles or equipment, including oil changes, tire rotations, and fluid checks.
- Diagnose mechanical, electrical, and technical issues in vehicles or equipment using specialized tools and diagnostic equipment.
- Repair or replace malfunctioning parts, including engines, transmissions, brakes, and electrical systems.
- Ensure all repairs and services meet manufacturer specifications and safety standards.
- Provide clear, accurate estimates and timelines for repair work.
- Collaborate with service advisors to understand customer concerns and service requirements.
- Maintain detailed records of all work performed, including parts used, hours worked, and diagnostic findings.
- Stay updated with the latest automotive or equipment technologies, repair techniques, and industry standards.
- Maintain a clean and organized work environment, adhering to safety protocols and company policies.
- Assist with inventory management, ensuring the availability of required parts and tools.
- Test vehicles or equipment after repairs to ensure proper functioning.
- Follow up with customers on the status of repairs and ensure customer satisfaction upon completion.

**Qualifications**:

- High school diploma or equivalent (some positions may require a technical certification or associate degree).
- Proven experience as a Service Technician or similar role in the automotive or equipment repair industry.
- Knowledge of vehicle systems, diagnostic tools, and repair techniques.
- Ability to work with a variety of hand tools, diagnostic equipment, and machinery.
- Strong problem-solving and troubleshooting skills.
- Excellent communication skills to explain repairs and services to customers.
- Ability to work independently or as part of a team in a fast-paced environment.
- A valid driver’s license and, where required, relevant certifications (e.g., ASE certification for automotive technicians).

**Working Conditions**:

- Typically works in a workshop, garage, or service center.
- May require standing for extended periods, lifting heavy parts, and working in various weather conditions (if performing fieldwork).
- Some positions may require evening or weekend shifts depending on business hours.

Pay: ₹8,086.00 - ₹19,768.98 per month

**Benefits**:

- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- Automotive repair: 1 year (required)

Work Location: In person

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