Service Advisor

17 hours ago

Mahanagar Lucknow Uttar Pradesh, India 3QCS Full time

The Service Advisor is responsible for interacting with customers to understand their vehicle service needs, providing recommendations, and ensuring that services are delivered in a timely and efficient manner. This role requires strong communication skills, knowledge of automotive services, and the ability to provide excellent customer service.

**Key Responsibilities**:

- Greet customers and determine their vehicle service needs.
- Schedule and manage service appointments, ensuring availability and efficiency.
- Communicate with customers to explain the necessary repairs, maintenance, and costs.
- Provide accurate estimates and information on service timelines.
- Advise customers on preventive maintenance and service options based on vehicle condition.
- Create and maintain detailed records of customer interactions, vehicle issues, and service history.
- Collaborate with technicians and service team to ensure timely and accurate completion of services.
- Address customer concerns and resolve issues promptly, maintaining customer satisfaction.
- Review completed work orders and ensure all necessary parts are ordered and delivered.
- Upsell products and services, including warranties, accessories, and maintenance packages.
- Handle payments and invoices, ensuring accuracy in billing.
- Maintain knowledge of automotive industry trends and service offerings.

**Qualifications**:

- High school diploma or equivalent (some positions may require an associate's or bachelor's degree).
- Prior experience in customer service or automotive service (preferred).
- Strong understanding of vehicle maintenance and repair services.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to multitask and prioritize.
- Proficiency with computer systems and service management software.
- Ability to work in a fast-paced environment while maintaining high service standards.

**Working Conditions**:

- Typically works in a dealership or automotive service shop environment.
- May require working extended hours or weekends based on service demand.

Pay: ₹10,573.76 - ₹23,413.76 per month

**Benefits**:

- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Automotive service: 1 year (required)

Work Location: In person

  • Service Advisor

    4 days ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    An authorized four wheeler service center is looking for service advisors for normal service vehicles and accidental vehicles. The service advisor will be responsible for the inspection of the vehicle and will making suggestions based on the inspection result. Pay: ₹12,000.00 - ₹17,000.00 per month **Experience**: - total work: 1 year (preferred) -...

  • Customer Services Advisor

    3 days ago

    Lucknow, Uttar Pradesh, India Aditya Birla Capital Full time

    For resume Senior Human Resources Student Life insurance High school class Academic Advisor Medical Business development Client काउंसलर के कार्य property advisor job description technical support advisor job description job description of legal advisor job description of service advisor strategic advisor job description security...

  • Service Advisor

    3 days ago

    Lucknow, Uttar Pradesh, India Bright 4 wheel Sales Pvt. Ltd Full time

    As a Service Advisor, you will be a crucial link between our customers and the company. Your primary responsibilities will include facilitating excellent customer experiences, adhering to company guidelines, and actively contributing to the growth of our monthly business. **Key Responsibilities**: - **Customer Satisfaction**: - Interact with customers to...

  • Service & Bodyshop Advisor

    2 weeks ago

    Lucknow, Uttar Pradesh, India Bright 4 wheel Sales Pvt. Ltd Full time

    As a Service Advisor, you will be a crucial link between our customers and the company. Your primary responsibilities will include facilitating excellent customer experiences, adhering to company guidelines, and actively contributing to the growth of our monthly business. **Qualifications**:. - 5 yrs working experience in Automobile Sector in Car...

  • Service & Bodyshop Advisor

    3 days ago

    Lucknow, Uttar Pradesh, India Bright 4 wheel Sales Pvt. Ltd Full time

    As a Service Advisor, you will be a crucial link between our customers and the company. Your primary responsibilities will include facilitating excellent customer experiences, adhering to company guidelines, and actively contributing to the growth of our monthly business. **Qualifications**:. - Working experience in Automobile Sector in Car Dealership. -...

  • Service Advisor

    6 days ago

    Lucknow, India f2b consultancy Full time

    Service Advisor in Automobile Dealership Profile : Service Advisor Job Location : Lucknow Eligibility : Having experience 2-3 years in automobile will preferred also having good knowledge of Service, Experience should be from same sector Education - Mechanical Diploma Gross salary -- +91-XXXXXXXXXX Call - 8707321424 8090950780 **Salary**:...

  • Service Advisor

    3 days ago

    Meerut, Uttar Pradesh, India Shree Dev Honda Full time

    **Job Title**: Service Advisor **Location**: Sardhana Branch **Key Responsibilities**: - Greet customers and understand their service requirements. - Provide accurate service estimates, explain repair details, and gain customer approval. - Coordinate with the workshop team to ensure timely and quality service. - Keep customers updated on job progress,...

  • Service Advisor

    3 days ago

    Ghaziabad, Uttar Pradesh, India Ashok Auto Ventures LLP Full time

    We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Financial Advisor

    2 weeks ago

    New Palasia, Indore, Madhya Pradesh, India Riocap Investment advisor Full time

    **Key Responsibilities**: Job Title: Financial Advisor / Analyst **Company**: Rio Capital Investment Advisor (SEBI Registered) **Role Overview**: As a Financial Advisor at Rio Capital, you will drive sales and revenue growth by engaging with clients, understanding their investment needs, and promoting our services. - **Client Acquisition**: Identify and...

  • Service Advisor/Bodyshop Advisor

    6 hours ago

    Vikas Nagar, Lucknow, Uttar Pradesh, India Bright 4 Wheel Full time ₹ 1,00,000 - ₹ 2,00,000 per year

    Bright 4 wheel Sales Maruti Suzuki Arena Is HIRINGPosition: Service /Bodyshop Advisor for All Branch LocationsRequirements:Must have a Diploma in Mechanical Engineering / Automobile EngineeringMinimum 1 to 5 years four wheeler automobile maruti dealership experience as a Service/Bodyshop Advisor.Excellent communication skillsStrong in team and workshop task...